By module
Sales and CRM
Leads and follow-ups, quotations, sales orders, price lists, deliveries and the invoice, all on one record.
Who uses it: Sales teams, the owner who watches the order book, and the dispatch desk.
What the company gains
- No enquiry forgotten, every follow-up on a date.
- Quotations in minutes from the price list.
- Pipeline value and win rate at a glance.
- Delivery dates promised against real stock.
Numbers to watch
- Enquiry to order conversion
- Average quotation turnaround
- Order book value
- On-time delivery
Government rules to follow
- When to invoice
- CGST Act s.31: the tax invoice is issued before or when the goods are removed.
- Returns and price changes
- CGST Act s.34: use a credit note or debit note, never edit the old invoice.
- E-invoice
- B2B invoices need an IRN above ₹5 crore aggregate turnover.
- Customer data
- Digital Personal Data Protection Act, 2023: collect contact data for a stated purpose and keep it secure. Main duties from May 2027.
In ARUKZ ERP today
Try it free- Leads and opportunities
- Accounts, activities and campaigns
- Quotations
- Sales orders
- Price lists
- Deliveries
- Customer portal for quotations
- Invoice share on WhatsApp
Rules checked on 7 November 2026. Laws and limits change; confirm with your CA before you act on them.